Passport Seva allows easy, economical and clear processes for delivery of passport appointment connected services appointment online.
Apart from making a national networked surroundings for state officers, it aims to integrate with the state police for physical verification of applicant’s particulars and antecedents and with Asian country Post for delivery. Key aspects of the service transformation achieved by PSP square measure as follows :
Increased Network : As extended arms of thirty seven RPO, seventy seven PSK and sixteen PSLK square measure being established across the country as a part of Passport Seva.
Anywhere Anytime Access : voters will submit their passport applications and look for a rendezvous online through the online portal at their convenience. The portal provides comprehensive and latest data on all passport appointment and connected services. voters will arrange their visit to the closest PSK by the appointment online date/time, therefore avoiding long queues and inconvenience.
State of the Art Technology Infrastructure : Seva is supported by progressive technology infrastructure that allows end-to-end services to be delivered with increased security resembling the most effective within the world. The photograph and bio-metrics of the candidates square measure captured once they visit the PSK. Their passport applications and supporting documents square measure digitized and hold on within the system for additional process.
Improved Amenities : The PSK provides a world category atmosphere. Amenities in each PSK embrace useful guides, data kiosks, photocopying, food and liquid facilities, public booth, baby care, newspapers and journals and tv in a very comfy cool waiting lounge. The Electronic Queue Management System ensures the ‘first-in-first-out’ principle in application process.
Call Centre & service : A multi-lingual centre in operation in seventeen Indian languages allows voters to get passport service connected data and receive updates regarding their application standing, around the clock, seven days every week. associate degree e-mail based mostly facilitate table conjointly provides data on services.
Integration with Police and Asian country Post : The PSP network connects with the State Police across all the states and union territories. The applicant’s information is shipped electronically for police verification. PSP conjointly provides associate degree interface to Asian country Post for pursuit delivery of passport to voters. Manage appointment and programing the slot for Indian PSK